Had my first professional haircut since before Covid today and loved every second of it! Jessie did an amazing job and was so enthusiastic about my requests. The vibe was so great all around. I love the way it turned out and didn't think nice about scheduling my next appointment in a few months!

Originally had an appointment scheduled with Gillian who fell ill; I was called the day before my appointment and was given a time only 30 minutes later with Katrina. The service was excellent and I received one of the best haircuts of my life (and I grew up in a hair salon, so this is quite the compliment).

Sophie was absolutely lovely to work with. She walked me through my different dye options and the end result was beautiful. The salon is very clean and welcoming and everyone there is so nice!

This is most relevant to people with curly, kinky, textured, or otherwise non-typical hair.(PSA, this experience was 1.5 years ago, however I still feel strongly enough to provide this review)Other than what I have to say below, my time at Utopia was fine. But the feeling I left with pretty much overshadowed any positive aspect of the experienceI have curly hair, so I have had my fair share of bad experiences getting my hair cut or cared for. Although my actual end-results have been worse at other salons, this experience ranks last for me.My stylist was condescending about over-use of product in my hair from the moment she ran her fingers through when I came in.I told her about my routine and my use of protein, a tool which I have found to be incredibly helpful for my hair along with other products. She told me that I should not be using protein and that it is only for damaged or bleached hair.This is not correct at all, and if you know even the very basics about curly haircare or curly hair products, you know this is wrong. She would not stop making comments about how she could feel the buildup on my hair, etc.People with curly, textured, kinky or other "specialty/ethnic" (using for lack of a better word) hair types have a different perspective than others. If you lack basic understanding of what haircare looks like for us or how difficult it can be to figure out & to get proper care from professionals, then maybe don't style these hair types. They deserve better than to be dismissed & condescended to about their own hair & the choices they make to care for it.At the very least, stylists should have a basic education on these hair types if they are going to accept clients with them. Not just what the textbooks say, but what are people with curly hair actually doing? What are they saying works for them? This can be easily found on social media, curly product reviews, or even online communities & discussion forums for curly hair.